| Product | Category | No. of reviews | Average Rating |
|---|---|---|---|
| H. Samuel | Jewellery Shops | 28 | 1.9   Write your review |
Review by
kevbursy
on 31st Dec 2008
User Rating : 0
Respect :
0
Item: H. Samuel
I was guaranteed a delivery date of the 23rd Dec 08 for a christmas present for my wife. Still not received it and its now the 31st Dec 08. Have cancelled it and they stated that I might have to wait another 48 hours for my money back! I feel I have received no customer care at all. Thoroughly disgusted and would not recommend them to ...
kevbursy's full review | 64 words
Review by
KyrieEleison
on 11th Dec 2008
User Rating : 1
Respect :
0
Item: H. Samuel
I have bought several items from my local H. Samuel, being the last one a watch that lost a stone a few days later. When I went there to replace it, the lady I spoke to said I couldn't prove I didn't, for instance, throw it into a wall, causing the situation. I didn't blame the whole store for the lack of politeness of their employee, thinking that in every tree there may be a rotten apple. Thus when I received their catalogue today, I decided to call to enquire about one of their products. As ...
KyrieEleison's full review | 218 words
Review by
Revenge
on 8th Dec 2008
User Rating : 0
Respect :
0
Item: H. Samuel
I bought my daughter a set last December 2007 a bangle, necklace and earrings. The bangle broke a month ago she took it back to the shop and they were even funny about it in the shop saying it had been done intentionally, rubbish my daughter is 28 she does not sit all day playing with her bangle taking it on and off, so they sent it away to see if it was a manufactures fault and we all know what the outcome off that is, the report came back my daughter has been twisting it and broke it, I am ...
Revenge's full review | 200 words
Review by
kathrynf
on 1st Nov 2008
User Rating : 0
Respect :
0
Item: H. Samuel
My boyfriend bought me a cz pendant from H. Samuel for our anniversary in January. Since then I have had six replacements as the claws that hold the stone in place, don't seem to and the stone keeps coming out. I am now on my 7th necklace which was given to me as a replacement, only for it to be apparently sold to me broken. I have written to head office and received no reply yet. In my opinion, the service and products are very ...
kathrynf's full review | 97 words
Review by
clairebradders
on 30th Oct 2008
User Rating : 0
Respect :
-1
Item: H. Samuel
I Chose my engagement ring from H Samuel, had it for 8 months and the diamond fell out. The shop told me I would have a new ring in 7 days once a quality assurance check had been completed.
It actually took 2 months for them to replace my ring and that was me calling the shop and customer services constantly.
When I got the new ring they advised it was a faulty batch and it wont happen again.
Guess what a few months down the line another diamond has fallen out.
Called ...
clairebradders's full review | 166 words
