| Product | Category | No. of reviews | Average Rating |
|---|---|---|---|
| B&Q | Home & Garden / DIY Shops | 54 | 1.5   Write your review |
Review by
Guest.
on 12th Dec 2008
User Rating : 0
Respect :
0
Item: B&Q
went to buy a xmas tree today was told to wait for one certain person to help. After 10 mins went to see the gentleman was told he was still with a customer. When he was finished I asked him if he could help me. I said I was told he was the gentleman to see but he said seemingly rudely that he was not going to help. I felt it had been a big waste of time.
Experienced very bad service in b and q. Went to Homebase in the end to excellent service and a very helpful man who helped ...
Guest.'s full review | 109 words
Review by
Guest.
on 5th Dec 2008
User Rating : 7
Respect :
0
Item: B&Q
Bought laminate flooring, delivery was on expected day, delivery guy really helpful and friendly. Overall no problems. Online site a little slow. However, it would have helped if we were told morning or afternoon for
Guest.'s full review | 36 words
Review by
Guest.
on 20th Oct 2008
User Rating : 2
Respect :
0
Item: B&Q
I was given delivery dates that I later found were not available. Debited money for goods that they did not have in stock. They seem not to know how their own computer system works regarding orders
If I was perfectly honest, I would never buy anything from this store that I could not get off the shelf and now I will look elsewhere after the service I have just received. So far they have cost me 4 days off ...
Guest.'s full review | 86 words
Review by
lemmie12
on 25th Aug 2008
User Rating : 0
Respect :
0
Item: B&Q
The kitchen was delivered on the 8th August 2008. Despite constant requests we had no sight of the plans. On the 17th (2 days before going back to work) we went to the store, the plans turned up from the back of a drawer. On finally being able to start we discovered that it wasn't correct. Had we seen the plans on time we would have been able to rectify their mistake and installed our kitchen. Staff we dealt with were not helpful and suggested that it wasn't their responsibility to compensate ...
lemmie12's full review | 155 words
Review by
Guest.
on 4th Aug 2008
User Rating : 1
Respect :
0
Item: B&Q
Huddersfield, Leeds Road. I measured their Window 600m blinds as only 570Wide, like wise the 1200mm seemed short measure. Took them back, gave us credit note with expiry on same day as complaint.Took an age for HQ to reply. Local branch has no customer service
Guest.'s full review | 57 words
